Keeping residents safe during COVID-19

For older people the Coronavirus pandemic has been an extremely challenging time. Whether in a care home or living independently, the restrictions on visitors and the rules around social distancing and PPE create anxiety, frustration and fear.

Protecting our residents to keep them safe, happy and fulfilled is our first priority. We locked down in advance of Government advice back in March and since then have taken every possible measure to protect our residents. We have plans and procedures ready to implement if necessary and we constantly review and adapt the measures we have in place to ensure best practice.

We hope these COVID-19 FAQs provide answers to most of your questions, but if not please do contact us at [email protected]

Moving into Fairfield during the pandemic

We are aware that there are lots of people living independently in the community who have delayed moving into a care home during the COVID-19 pandemic. They may now be struggling with poor health and diet, decreased mobility and memory loss, increased isolation and loneliness.

A temporary respite stay or permanent residential care might be the change they need. Although nowhere is completely safe from Coronavirus, we are confident that Fairfield remains the best place for elderly people who need care.

We are offering personalised virtual walk around tours of the home to enable you to see the facilities and to meet some of the staff and residents.  To book a virtual tour https://www.fairfieldhome.co.uk/viewings/ contact us on 01865 558413 or email [email protected]

Covid FAQs

Nowhere is completely safe from Coronavirus, but we are confident that our care home remains the best place for elderly people who need care to be at this time. We are following Government guidelines to produce our own protocols and we are in regular contact with Public Health England to ensure our practise is safe. There are many older people in the community who are very lonely and struggling with the chores of everyday life and being in a care home can make life much easier and more enjoyable for them.

We are taking every possible measure we can to protect our residents against COVID -19. We have followed all the recommendations from Public Health England and the local Health Protection Team, a close liaison with our NHS link, regular communication with Care Quality Commission and Oxford Care Home Association.  In addition have implemented our own initiatives based on our day-to-day experiences in looking after elderly people during lockdown. We aim to ensure best practise and look to go beyond what is required. All our staff have undergone additional training and we have put in place new measures to ensure social distancing and infection prevention. Our housekeeping staff clean the handrails, door handles, all surfaces and communal areas 3 times during the day.

We are still in lockdown, so only visiting health care providers and staff can enter our home. There is a hand washbasin at the entrance so that people wash their hands thoroughly before they enter reception, where they have their temperature taken. There are hand sanitizers placed strategically around the home and full PPE is worn as standard following PHE guidelines. Disposable gloves, aprons and face shields are worn as required and staff change in and out of their uniforms at work.

We have a visiting suite with floor to ceiling perspex screen and sound system so that you can visit your loved one. There is a strict protocol to follow before and during your visit to protect our residents, but once in the suite you can remove your face mask and enjoy catching up and conversations. Visiting at end of life is encouraged, following an agreed process.

Anyone showing symptoms is immediately put into isolation with a barrier for 14 days, and tested, along with the other residents. If the test is negative, everyone is released and can get back to normal life. If proved positive, we care for the resident in their room with barrier care, unless they require hospitalisation. At the beginning of the virus we had 3 cases, all were cared for at Fairfield and all made a full recovery.

In addition to pre-arranged COVID secure visits, each room has a telephone so residents can call at any time and we have invested in a number of tablets, so we help residents to enjoy Skype or Zoom video calls with their families as often as they can.

Although they can’t come into Fairfield, many of our tutors, musicians and entertainers are doing Zoom classes and performances so everything is carrying on as normally as we can possibly make it. We’re doing exercise classes on Zoom, listening to piano and guitar recitals on Zoom, doing craft classes on Zoom….thank goodness for Zoom! Our activities team are busy providing special themed days and events and activities to make life more exiting (all with social distancing precautions of course!). We’re also enjoying short COVID safe sightseeing outings in our minibus in and around Oxford.

Yes, we are aware that there are a lot of carers in the community who are in need of a break and we are taking people on short-term respite stays. They will need to be quarantined for 14 days to ensure they are free from COVID-19 but then they can join in with the busy life at Fairfield. Don’t worry, we don’t leave them on their own during quarantine! Our activities coordinators will make sure they have a pack of things to do or will help them to join in over Zoom, the care staff will look after their needs and chat to them. Initially they will have to eat meals in their rooms, but they will still enjoy the lovely home cooked food and a selection from our menus. After we are happy they do not pose any Coronavirus threat to our residents, they can go downstairs to the social hub, dining room and lounge, chat to other residents and go for walks into the garden as well as having booked visits.

If you have a question that we’ve not answered in these COVID FAQs, please do give Michelle a call on 01865 558413.

Please get in touch to arrange a visit

  • Fairfield Residential Home
    115a Banbury Road, Oxford, OX2 6LA
  • 01865 558413
  • [email protected]
Fairfield Residential Home
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